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Stock impact report

Customers' opinions of Chipotle have plunged to historic lows in a disturbing 'new normal' for the chain [The Business Insider]

Chipotle Mexican Grill, Inc. (CMG) 
Last chipotle mexican grill, inc. earnings: 4/21 04:10 pm Check Earnings Report
US:NYSE Investor Relations: ir.chipotle.com
Customers' opinions of Chipotle have plunged to historic lows in a disturbing 'new normal' for the chain Chipotle's customer ratings are plunging to new lows. Hollis Johnson Customers' opinion of Chipotle has dipped to historic lows, according to a UBS analysis of the restaurant chain's online reviews. In fact, Chipotle gets lower scores from customers today than it did during the 2015 E. coli outbreak that affected its restaurants in 14 states, the analysis found. The declining scores are a sign that Chipotle isn't in the midst of a recovery; instead, it's facing a "new normal" of sluggish growth, UBS analysts said. "New product launches and increased marketing activity have not meaningfully accelerated growth, and we believe Chipotle is facing a new normal rather than an ongoing recovery," the analysts wrote. UBS Evidence Lab Customers cited concerns about food safety as the top reason why they are visiting Chipotle less often. Other reasons for avoiding Chipotle includ Show less Read more
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