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CN Rail New CEO Apologizes to Customers, Vows Better Service [Bloomberg Business News]

CANADIAN NATIONAL RAILWAY (CNI)  More Company Research Source: Bloomberg Business News
Last canadian national railway earnings: 7/24 04:01 pm Check Earnings Report
US:NYSE Investor Relations: cn.ca/en/investors
PDF By Frederic Tomesco More stories by Frederic Tomesco Updated on Ruest says railroad hasn’t met expectation of grain clients Railway is leasing more locomotives to boost Canadian capacity Canadian National Railway Co .’s new leader vowed to clear backlogs that have angered customers and to speed up service immediately by deploying additional resources. “We apologize for not meeting the expectations of our grain customers, nor our own high standards,” interim Chief Executive Officer Jean-Jacques Ruest said Wednesday in a statement . “We can and we will do much better, and that starts today –- no excuses.” Ruest took over from Luc Jobin on Monday after the railroad struggled to cope with a surge in freight volumes, which slowed operations. Canadian National recently earned a public rebuke from key customer Halliburton Co., which said rail service delays would h [Read more]

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