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8x8 Introduces New Capabilities for Contact Centers to Deliver Enhanced Customer Experiences

8X 8 INC (EGHT)  More Company Research Source: Business Wire
Last 8x 8 inc earnings: 1/25 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.8x8.com
PDF 8x8 Virtual Contact Center Enables Midsize and Enterprise Companies to Improve Contact Center Productivity, Collaboration and Customer Engagement SAN JOSE, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ:EGHT), the world’s first Communications Cloud provider, today announced new and enhanced capabilities for the 8x8 Virtual Contact Center® (VCC) solution, which will enable global midmarket and enterprise companies to better understand and respond to customer pain points, and also encourage closer collaboration among contact center agents and supervisors to improve the overall customer experience. 8x8 is meeting these business needs by introducing new Customer Experience Analytics and Post Call Survey features, as well as launching the next version of the 8x8 Quality Management™ solution. “One of the promises of the cloud is democratization, high-end features for all, not just for the very l [Read more]

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