Wilkes-Barre employee Patricia Murphy honored with Navient's Solutions Navigator Award
Navient Corporation (NAVI)
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Source: GlobeNewswire
WILKES-BARRE, Pa., March 12, 2018 (GLOBE NEWSWIRE) -- Patricia Murphy, a Shickshinny, Pennsylvania resident and loan counselor for Navient, was honored with the quarterly Solutions Navigator Award for her ability to connect with her customers and co-workers. The award recognizes one employee who demonstrates one or more of Navient’s core values: customer-centricity, proactivity, leadership, stability, integrity, and innovation. “Patti is always willing to assist customers with a smile on her face and make our customers feel comfort in knowing she cares,” said Jeff Whorley, group president of asset management and servicing, Navient. “She is known for making connections with our customers, which could mean laughing along with them or sympathizing with them as they share their stories.” With nearly four years at Navient under her belt, Murphy is a primary point of contact for helping student loan borrowers succeed. “I really enjoy helping borrowers to understand their loans so t
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