Customer-centricity is the Top Strategic Initiative for 47% of Retailers, According to a New BRP Survey
American Software, Inc. - Class A (AMSWA)
Last american software, inc. - class a earnings: 2/20 04:05 pm
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Source: PR Web
Boston, MA (PRWEB) December 04, 2017 According to a new report from BRP, retailers must accommodate customers who "pre-shop" for merchandise online before they ever enter a store, want one-day or even same-day delivery, and expect "more" from their shopping experience – more personalization, a larger assortment, a more fulfilling experience and non-stop entertainment. Customer-led demand is driving retialers to transform their busness to be more customer-centric."Customers use technology daily to enable and control their shopping journey," said Gene Bornac, senior vice president at BRP. "Now it is up to retailers to play catch up with their organization, processes and technology to deliver the right products for the right price in the right place."For retailers, it is imperative to take a customer-centric viewpoint. To innovate the customer experience, they must transform their disparate systems, processes and organization into one cohesive environment with the ability to offer custo
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AMSWA
Earnings
- 2/22/24 - Beat
AMSWA
Sec Filings
- 4/11/24 - Form 8-K
- 3/1/24 - Form 10-Q
- 2/22/24 - Form 8-K
- AMSWA's page on the SEC website