You're the Worst? Internet Service Providers Rank Last for Customer Satisfaction [CNET News]
Altice USA, Inc. Class A (ATUS)
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Source: CNET News
But alas, that's where internet service providers are Tuesday with the release of The American Customer Satisfaction Index's Telecommunications Study for 2021-2022. Among over 45 different industries surveyed (including such wide-ranging trades as food manufacturing, life insurance, airlines, hotels, hospitals and social media), ISPs came in dead last for customer satisfaction, with a 64 rating on a zero to 100 scale. That's two points behind the next lowest industry (subscription TV services at 66) and a 1.5% loss over the previous year's performance. suffered the largest drop, falling 4% from last year's numbers to a score of 53 and placing it firmly at the bottom of the ACSI list, a slot it held in 2021, too. In April, Suddenlink's parent company Altice USA announced that it would soon be rebranding the service to Optimum Speaking of , Altice's other ISP didn't fare well either. It was second to last on the list with a score of 59. Other providers that saw their scores drop,
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News
- Altice USA, Inc. (NYSE: ATUS) is now covered by analysts at Bank of America Co.. They set an "underperform" rating and a $1.50 price target on the stock.MarketBeat
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- Altice USA, Inc. (NYSE: ATUS) had its price target lowered by analysts at Loop Capital from $3.00 to $2.00. They now have a "hold" rating on the stock.MarketBeat
- LIV Golf announces handful of new executive-level hires, including a Chief Financial Officer [USA TODAY]USA TODAY
ATUS
Earnings
- 2/14/24 - Miss
ATUS
Sec Filings
- 4/10/24 - Form SC
- 3/20/24 - Form 4
- 3/20/24 - Form 4
- ATUS's page on the SEC website