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Stock impact report

Focus On Customer Success Like Disney, Not Like MoviePass [Forbes]

Walt Disney Company (The) (DIS) 
Last walt disney company (the) earnings: 2/4 04:05 pm Check Earnings Report
Company Research Source: Forbes
Getty Judging by the huge crowds of annual passholders I have personally witnessed at Disneyland, the company is doing a great job in keeping customers satisfied. And judging from the bad press and vocal complaints from its millions of subscribers, MoviePass is struggling mightily to keep the customer satisfied. I come not to bury MoviePass (I am a frustrated ex-subscriber, and I hope it gets its formula right) nor to praise The Walt Disney Company, whose spokesperson respectfully declined to reveal to me the number of annual passholders it has (for the record, I am an annual passholder and for full disclosure, a tiny shareholder). MoviePass is trying. A movie theater subscription service and a majority-owned subsidiary of Helios and Matheson Analytics Inc., MoviePass says in a news release “after months of determined testing” it will introduce an updated pricing plan for the new year, effective January 1, 2019. Good luck with that. I love to go to the mo Show less Read more
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