eGain launches eGain Solve for Amazon Connect
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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Source: GlobeNewswire
SUNNYVALE, Calif. and NEWBURY, United Kingdom, May 14, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of cloud-based customer engagement solutions, today announced the immediate availability of eGain® Solve™ for Amazon Connect. Built on Amazon Web Services (AWS) cloud infrastructure, eGain Solve for Amazon Connect powers connected, easy customer experience across all touch points. Its digital-first, omnichannel advisor desktop is powered by Artificial Intelligence (AI), knowledge, and analytics - including virtual assistance through Amazon Alexa. The solution delivers transformational business value*: Agent time to competency improvement up to 75 percentNPS (Net Promoter Score) improvement up to 20 pointsFCR (First-Contact Resolution) improvement up to 25 percentSelf-service deflection up to 60 percent Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversati
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News
- Health Intelligent Virtual Assistant Market Predictions: CAGR of 36.8%, Reaching USD 20,901.0 Mn by 2032 | Insights by Dimension Market Research [Yahoo! Finance]Yahoo! Finance
- Is eGain Corporation (NASDAQ:EGAN) Trading At A 23% Discount? [Yahoo! Finance]Yahoo! Finance
- EGain (EGAN) Exceeds Market Returns: Some Facts to Consider [Yahoo! Finance]Yahoo! Finance
- EGain (EGAN) Stock Moves -0.16%: What You Should Know [Yahoo! Finance]Yahoo! Finance
- Institutional investors own a significant stake of 40% in eGain Corporation (NASDAQ:EGAN) [Yahoo! Finance]Yahoo! Finance
EGAN
Earnings
- 2/8/24 - Beat
EGAN
Sec Filings
- 2/14/24 - Form SC
- 2/13/24 - Form SC
- 2/8/24 - Form 10-Q
- EGAN's page on the SEC website