The Missing Ingredient In Digital Transformation Targeting Customer Engagement [Forbes]
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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Source: Forbes
Ashu Royis Chairman and CEO of eGain Corp. eGain’s SaaS solution automates digital-first, omnichannel customer engagement for global brandsgettyDigital transformation is an existential pursuit for organizations. According toMcKinseyThis investment has significantly improved connectivity choices for customers. They can now engage with businesses, not just in person or by phone, but also across multiple digital touchpoints. For example, consumers can message many businesses using text, messaging and social channels like Facebook and WhatsApp. Expanding digital connectivity options clearly reduces the effort required for consumers to engage with businesses.Ironically, digital connectivity improvement, in many cases, increases customers’ efforts to get relevant answers! This sounds counterintuitive. But if you consider your recent consumer experiences, you can see why. Easier digital connection drives additional customer engagement volume. And more engagement volume compounds the challeng
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EGAN
News
- Health Intelligent Virtual Assistant Market Predictions: CAGR of 36.8%, Reaching USD 20,901.0 Mn by 2032 | Insights by Dimension Market Research [Yahoo! Finance]Yahoo! Finance
- Is eGain Corporation (NASDAQ:EGAN) Trading At A 23% Discount? [Yahoo! Finance]Yahoo! Finance
- EGain (EGAN) Exceeds Market Returns: Some Facts to Consider [Yahoo! Finance]Yahoo! Finance
- EGain (EGAN) Stock Moves -0.16%: What You Should Know [Yahoo! Finance]Yahoo! Finance
- Institutional investors own a significant stake of 40% in eGain Corporation (NASDAQ:EGAN) [Yahoo! Finance]Yahoo! Finance
EGAN
Earnings
- 2/8/24 - Beat
EGAN
Sec Filings
- 2/14/24 - Form SC
- 2/13/24 - Form SC
- 2/8/24 - Form 10-Q
- EGAN's page on the SEC website