US Insurance Giant Selects eGain Knowledge Hub™ to power Enterprise-wide Member Engagement
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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US:NASDAQ Investor Relations:
egain.com/company/investors
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Source: GlobeNewswire
SUNNYVALE, Calif., Oct. 22, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that a Top 5 insurance company in the US has selected eGain Knowledge Hub™ as its strategic knowledge management platform for customer service and member engagement. Hit by pandemic refunds for auto insurance and payouts from natural disasters such as hurricanes, floods and wildfires, insurance leaders are investing in digital transformation to improve customer experience and reduce cost. As part of the program, they want to empower contact center reps and field agents with contextual, proactive knowledge, while complying with industry regulations. Hamstrung by their legacy knowledge system, the carrier launched an extensive RFP process to modernize its knowledge management platform. They were impressed with eGain’s rich functionality, track record of at-scale success with blue-chip companies, and eGain’s Innov
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EGAN
Earnings
- 2/8/24 - Beat
EGAN
Sec Filings
- 2/14/24 - Form SC
- 2/13/24 - Form SC
- 2/8/24 - Form 10-Q
- EGAN's page on the SEC website