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Stock impact report

8x8 Adds Advanced Contact Center Capabilities with Google Cloud Contact Center AI Integration

8x8 Inc (EGHT) 
Last 8x8 inc earnings: 2/4 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.8x8.com
Company Research Source: Business Wire
8x8 cloud-based contact center solution together with Google Cloud Contact Center AI provides customers new capabilities for improved engagement SAN JOSE, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NYSE:EGHT), a leading communications provider of cloud voice, video, chat and contact center solutions for over a million users worldwide, today announced its integration of 8x8 Contact Center with Google Cloud’s new Contact Center AI, a solution that combines multiple AI products to improve the customer service experience, as well as the productivity of contact centers. “Contact Center AI empowers enterprises to use AI to augment and improve their contact centers,” said Rajen Sheth, Director of Product Management at Google. “Google Cloud’s goal is to make the contact center experience easy and efficient. By partnering with 8x8, we are able to deliver on that goal, as well as allow enterprises to m Show less Read more
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