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0.00340471421968886 0.00289631797873979 -3.08118933908208E-05 0.00150978277615162 0.016006778616546 0.0151902634416885 0.0183947003543369 0.0213372361731629
Stock impact report

How Elevance Health is Evolving the Healthcare Consumer Experience Through Improved Personalization and Higher Touch Service

Elevance Health, Inc. (ELV) 
Company Research Source: Business Wire
Elevance Health is making healthcare more intuitive and personalized using technology to simplify access and build trust.Elevance Health’s affiliated health plans are building loyalty through connection and ongoing support.Digital tools address member pain points by providing clear, accurate, and personalized information. INDIANAPOLIS--(BUSINESS WIRE)--Saurabh Tandon, Elevance Health’s chief experience officer, shared his thoughts on what healthcare has learned from consumer-focused industries, such as streaming services; how to foster consumer loyalty; and what the healthcare experience of the future might look like:Is it possible for healthcare or health insurance experiences to become more like using streaming services?Actually, the healthcare experience should be even more personalized than a streaming experience. Why? Because healthcare is that much more personal and individual than entertainment. It’s hard to gain consumers’ trust, so we have to earn it by making the essentia Show less Read more
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