First Hawaiian Bank Says “Aloha” to Voice Banking
Fiserv, Inc. (FISV)
Last fiserv, inc. earnings: 2/4 04:01 pm
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Source: Business Wire
Bank will be first based on the Island to offer voice banking to its customers BROOKFIELD, Wis.--(BUSINESS WIRE)-- Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that the oldest and largest bank in Hawaii, First Hawaiian Bank, is making banking more convenient for its customers by enabling them to interact with their accounts via the First Hawaiian Bank skill for Amazon Alexa. The new voice capabilities are a first for a financial institution based in the state, and align to the bank’s focus on providing the greatest convenience and the best customer experience. First Hawaiian Bank is utilizing Voice Banking: Amazon Alexa from Fiserv to enable customers to check balances and access transaction information, answering the most frequent requests made by bank customers. This initial set of capabilities will be available to
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