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Stock impact report

Five9 Spring Release 2018: Practical AI for the Contact Center and Portfolio Wide Enhancements

Five9, Inc. (FIVN) 
Last five9, inc. earnings: 2/19 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.five9.com/investor-relations
Company Research Source: Business Wire
SAN RAMON, Calif.--(BUSINESS WIRE)-- “Good morning, Sophia! I see you are contacting us about an overcharge. Given you are a valued customer, I will credit the charge for this month’s bill. Is there anything else I can help you with?” Have you ever had this experience calling a company where they already know you, know exactly why you are calling, and resolves your issue in a minute? If you are like most, this experience is rare. Personalized customer service matters and artificial intelligence (AI) can be the game changing technology. It takes the burden off the customer and enables an amazing experience. To connect the dots for the agent and customer, today we announce Five9 Spring Release 2018. This release includes major enhancements across the portfolio, including Five9 GeniusTM and Engagement Workflow. Five9 Genius is designed to bring practical AI to the contact center, and is a core Show less Read more
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