Gartner's GetApp Ranks Bright Pattern #1 for Call Center Software
Five9, Inc. (FIVN)
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Source: PR Web
SAN BRUNO, Calif. (PRWEB) September 11, 2018 GetApp, Gartner's leading customer review site, has named Bright Pattern a leader in the Q3 2018 Call Center Software ranking. Bright Pattern ranks higher than top vendors in the categories analyzed, including customer reviews, integration capability, mobile availability, product functionality, and security."The greatest achievement for us in the GetApp ranking is the outstanding feedback we received from our loyal customer base," said Michael McCloskey, CEO of Bright Pattern. "Bright Pattern was founded to make omnichannel customer communications simple for managers, agents, and end users. It is wonderful to hear that our product innovation is delivering on our promise, and customers are delighted to be using our software.""We scored above vendors like Five9 and inContact for our integration capabilities," said Konstantin Kishinsky, CTO and Founder of Bright Pattern. "At Bright Pattern, we more than doubled our integration network in 2017
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