The Cost Of Employee Disengagement In The Age Of The Customer [Forbes]
Forrester Research, Inc. (FORR)
Last forrester research, inc. earnings: 2/13 04:05 pm
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Source: Forbes
Creating a better customer experience is top of mind for most companies. Digitally savvy customers are changing the rules of business, creating extraordinary opportunity for companies that adapt and threatening those that do not, according to Forrester, 1 the business research firm. Power has shifted from institutions to customers, and it’s never going back. It’s difficult to separate the factors behind happy employees, happy customers and happy shareholders. You can’t impact one without impacting them all. Getty Where does this leave employees? As companies deploy more technologies to get closer to their customers, collect and analyze data to anticipate their needs and reimagine business models to create a better customer experience, there is one constant that bears remembering: There is a strong correlation between engaged employees and happy customers. Forbes Insights, together with SilkRoad, conducted a survey of 212 U.S.-based CFOs (and equivalents) to explore
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FORR
News
- Forrester Research, Inc. (NASDAQ: FORR) was downgraded by analysts at StockNews.com from a "buy" rating to a "hold" rating.MarketBeat
- Dept. of Homeland Security embraces AI and other federal agencies are likely to follow [CNBC]CNBC
- Forrester Research To Broadcast Its 2024 First-Quarter Earnings Conference CallBusiness Wire
- With 51% ownership of the shares, Forrester Research, Inc. (NASDAQ:FORR) is heavily dominated by institutional owners [Yahoo! Finance]Yahoo! Finance
- Forrester Research, Inc. (NASDAQ: FORR) was upgraded by analysts at StockNews.com from a "hold" rating to a "buy" rating.MarketBeat
FORR
Earnings
- 2/8/24 - Beat
FORR
Sec Filings
- 4/5/24 - Form SC
- 4/3/24 - Form 4
- 4/3/24 - Form 4
- FORR's page on the SEC website