ibex Advances its Virtual Training Solution to Drive Superior Customer Engagement
IBEX Limited - Common Share (IBEX)
Company Research
Source: GlobeNewswire
WASHINGTON, June 09, 2021 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, today announced enhancements to ibex Training Simulator, a virtual solution designed to accelerate agent learning, create best-in-class customer experiences, and enhance customer satisfaction across digital and traditional communication channels. ibex Training Simulator pairs the company’s BPO 2.0 technology expertise with its industry-leading global training operations to quickly ramp agent proficiency, while enabling its customers to enhance and digitally transform their customer experience. The solution creates a level of preparedness and empowerment that not only enhances customer engagement, but also: Reduces time to proficiency: Training simulator’s speed to green can achieve a 50 percent reduction in training and proficiency ramping.Meets and exceeds KPIs: Increased agent knowledge and empowerment b
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IBEX
News
- ibex Named to Forbes Best Employers for Diversity 2024GlobeNewswire
- Jim Ferrato to Retire as Chief Information Officer at ibexGlobeNewswire
- IBEX Limited (NASDAQ: IBEX) had its price target lowered by analysts at Robert W. Baird from $21.00 to $20.00. They now have an "outperform" rating on the stock.MarketBeat
- ibex’s Christy O’Connor Named Among Top 50 Chief Legal OfficersGlobeNewswire
- ibex Wins 2024 Excellence in Customer Service AwardGlobeNewswire
IBEX
Earnings
- 2/8/24 - Miss
IBEX
Sec Filings
- 3/5/24 - Form 4
- 2/29/24 - Form 4
- 2/28/24 - Form 144
- IBEX's page on the SEC website