ICMI Announces ICMI Contact Center Expo: a Digital Experience, to Bring the Call Center Industry Together Through a Digital Experience October 6-7, 2021
INFORMA PLC S/ADR (IFJPY)
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Source: Business Wire
Live Event Pivots to a Digital Platform SAN FRANCISCO--(BUSINESS WIRE)--ICMI today announces ICMI Contact Center Expo: A Digital Experience will bring the call center industry together through a digital experience during Customer Service Week, October 6-7, 2021. ICMI Contact Center Expo: A Digital Experience will tackle the challenges and opportunities that will enable positive growth and change in the contact center industry. Register here – FREE through September 10.Joy Sobhani, Event Director for ICMI’s Contact Center Expo said, “Although we’re eager to bring our community together in person, feedback from our community indicates that the timing of the live event during Labor Day week, combined with renewed pandemic concerns, was impacting their ability to attend. Therefore, we have decided pivoting the event to a digital platform is the best way to fulfill our brand promise to the contact center industry.”Sobhani added, “Aligning the event with Customer Service Week allows cont
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