IHG® Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment
Intercontinental Hotels Group American Depositary Shares (Each representing one Ordinary Share) (IHG)
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Source: Business Wire
Partnership Expands Relationship with Medallia and Empowers Nearly 6,000 Properties Across 100 Countries to Drive Guest Engagement With Two-Way Messaging SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced that IHG® Hotels & Resorts has selected the leading intelligent messaging platform, Medallia Zingle, as a preferred vendor for all brands and service levels across its portfolio of nearly 6,000 hotels in over 100 countries around the world to enhance the overall guest and employee experience.Medallia has been helping power IHG’s HeartBeat guest survey program since 2014. By integrating solicited feedback with social data to create a closed-loop reporting system, Medallia Experience Cloud empowers IHG’s busy hotel teams to assess, analyze, and quickly act on areas of opportunity.Now with Medallia Zingle, IHG’s global guests can engage in real time with on-property teams, in their preferred language and method of co
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IHG
News
- InterContinental Hotels Group PLC Announces Transaction in Own Shares - April 17Accesswire
- InterContinental Hotels Group PLC Announces Transaction in Own Shares - April 16Accesswire
- IHG Hotels & Resorts and NOVUM Hospitality sign agreement that doubles IHG's hotel presence in Germany, launches Holiday Inn - the niu collaboration, and debuts Garner and Candlewood Suites brandsPR Newswire
- InterContinental Hotels Group PLC Announces Transaction in Own Shares - April 15Accesswire
- InterContinental Hotels Group PLC Announces Transaction in Own Shares - April 12Accesswire
IHG
Sec Filings
- 4/5/24 - Form 6-K
- 4/2/24 - Form 6-K
- 4/2/24 - Form 6-K
- IHG's page on the SEC website