Deaf woman said Jack in the Box worker refused order, mocked her [MSNBC.com]
Jack In The Box Inc. (JACK)
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Source: MSNBC.com
Deaf woman said Jack in the Box worker refused her order, mocked her. It's on video. A California woman who is deaf said she was yelled at, mocked and denied service at the drive-thru of a Jack in the Box restaurant because she drove straight to the service window without placing her order at the drive-thru's speaker. Her son, Malachi Jensen, told NBC the incident happened on Aug. 31 as his mother, ReVae Arnaud-Jensen, tried to order at the restaurant in Campbell, about 7 miles from San Jose. He said he captured the confrontation on his cellphone to show that this is a " common problem" deaf people face In the video, Arnaud-Jensen tries to explain to the worker at the restaurant that she cannot place an order at the drive-thru speaker because she is deaf. Arnaud-Jensen has been deaf since birth, but can speak and read lips in addition to communicating through sign language, according to NBC Bay Area "I can't hear," Arnaud-Jensen says in the video pointing to her ear. "You're discrimi
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