101 Of The Best Customer Experience Quotes [Forbes]
JC PENNEY (JCP)
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Source: Forbes
101 Of The Best Customer Experience Quotes Getty Customer Experience “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett “CXM = The art and science of coaxing lifetime loyalty from daily transactions.” – Steve Curtin “Customer experience isn’t an expense. Managing customer experience bolsters your brand.” – Stan Phelps “The customer’s perception is your reality.” – Kate Zabriskie "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." – Maya Angelou “The biggest risk is not taking any risk. In a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks.” – Mark Zuckerberg “A custom
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