LogMeIn Unveils Expanded Bold360 AI-Powered Customer Engagement Suite
LOGMEIN (LOGM)
Last logmein earnings: 4/23 04:08 pm
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Source: GlobeNewswire
BOSTON, June 05, 2019 (GLOBE NEWSWIRE) -- Today, LogMeIn (Nasdaq: LOGM) announced the new Bold360 suite of products, enabling businesses around the world to create next-level customer experiences (CX) wherever customers need it most. Built on the award-winning AI-powered Bold360 customer engagement platform, the new offerings -- Bold360 Service, Bold360 Advise and Bold360 Acquire -- are all purpose-built to help organizations deliver impactful CX from the very first engagement and throughout the customer lifecycle. “Customer experience isn’t just about support anymore – it’s about serving your customer at every point in the journey,” said Paddy Srinivasan, SVP & General Manager, Customer Engagement & Support Solutions at LogMeIn. “Companies have an opportunity to elevate the experience they provide by moving beyond one-and-done interactions to create continuous engagements with their customers. We’re expanding Bold360 to deliver conversational AI to all customer touchpoints – fro
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