HKCCA Symposium 2018 Agenda Features Presentation by Creative Virtual Founder & CEO
Lloyds Banking Group Plc American Depositary Shares (LYG)
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Source: PR Web
LONDON (PRWEB) October 18, 2018 Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions, is once again taking part in the annual Hong Kong Call Centre Association (HKCCA) Symposium with partner company Continuous Technologies. Creative Virtual Founder & CEO, Chris Ezekiel, is an expert speaker at the event being held on 25 October 2018 at the Hong Kong Disneyland Resort."It's a pleasure to be invited back to present at the HKCCA Symposium for a fourth year," says Chris. "It's more important than ever for organisations in Asia Pacific to connect with digital customers and create a convenient, efficient and seamless customer experience. I'm looking forward to sharing how to join up the contact centre with digital channels through a combination of artificial intelligence and human input."The Symposium will centre around the theme of 'Customer Intimacy Through Artificial Intelligence' and feature industry insights and case stu
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