Balancing Act: Restaurants Must Meet Demand For Both Service And Technology [Forbes]
McDonald's Corporation (MCD)
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Source: Forbes
Alicia Kelso Contributor i Jul 16, 2018, 09:33am #Food&Drink As fast food chains race to outfit their restaurants with self-ordering kiosks and mobile ordering apps in an attempt to win over hyper-busy, digital-savvy consumers, Chick-fil-A has once again proven itself to be an anomaly. Three Texas locations have installed Kallpod devices, which allow dine-in guests to linger a little longer and call for a server whenever they want via the push of a button. Chick-fil-A's success proves that customer service remains critical as brands race to outfit their restaurants with new technologies. Credit: Chick-fil-A On the surface, this addition may sound like a simple augmentation of Chick-fil-A’s standard-bearing customer service . But the numbers indicate it’s much more than that – 500% more. Area manager Devin Deshotel told CNBC that revenue has increased 500% since the Kallpod installat
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MCD
News
- Starbucks, Chipotle, McDonald's: Who's raising prices in California to pay higher wages [Los Angeles Times (CA)]Los Angeles Times
- 25% Food & Dining Inflation Indicates Recession [Forbes]Forbes
- Dine Brands wants to diversify franchising [Yahoo! Finance]Yahoo! Finance
- McDonald's (MCD) Rises Higher Than Market: Key Facts [Yahoo! Finance]Yahoo! Finance
- McDonald's Co. (NYSE: MCD) had its "outperform" rating re-affirmed by analysts at Evercore ISI. They now have a $330.00 price target on the stock.MarketBeat
MCD
Earnings
- 2/5/24 - Beat
MCD
Sec Filings
- 3/22/24 - Form 144
- 3/22/24 - Form 4
- 3/20/24 - Form PRE
- MCD's page on the SEC website