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Stock impact report

New Marchex Institute Study Reveals Phone Calls Can Make or Break the Automotive Customer Journey

Marchex, Inc. - Class B (MCHX) 
Last marchex, inc. - class b earnings: 2/12 04:15 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.marchex.com
Company Research Source: Business Wire
Auto Manufacturers Investing in Call Analytics Are Capturing Share from Competitors SEATTLE--(BUSINESS WIRE)-- Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today released a new report measuring the call-handling performance of major auto manufacturers during the first half of 2018. Results from the study illustrate the importance of phone calls in the auto customer journey and OEM sales and service strategy. “In today’s hyper-competitive auto market, manufacturers are looking for new ways to get an edge,” said Matt Muilenburg, head of automotive at Marchex. “Our call intelligence data shows that consumers are calling auto dealers during the purchase process – they want to know if a specific make and model is in the showroom and what financing and incentives are available. With sales calls converting to a purchase at Show less Read more
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