Franciscan Health Chooses Medallia for a Comprehensive Approach to Improving Care Experiences
Medallia, Inc. (MDLA)
Last medallia, inc. earnings: 3/12 04:06 pm
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Source: Business Wire
SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience, today announced that Franciscan Health, an integrated healthcare system providing care to patients in Indiana, Illinois and Michigan, has selected Medallia as its experience management platform of choice.“We have selected Medallia to help meet our goal of continuously rethinking, redesigning, and improving the care we deliver to our patients and families,” said Barbara Anderson, senior vice president of operational transformation at Franciscan Alliance, Inc. “Partnering with Medallia, we are taking a data-driven approach to transforming the organization into a culture of continuous improvement. With Medallia, we will be able to get real-time data into the hands of our 18,000 employees across our 14 hospitals so they can address patient needs in the moment, prioritize service recovery, and ensure we are taking care of the well-being of our staff.”Leveraging Medallia T
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