Medallia Launches Ambulatory Patient Experience Suite to Deliver Differentiated Experiences
Medallia, Inc. (MDLA)
Last medallia, inc. earnings: 3/12 04:06 pm
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Source: Business Wire
Real-time patient feedback helps drive better outcomes in one of healthcare’s fastest growing segments. SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced a packaged solution to enhance patient experience at ambulatory health systems - health systems that provide medical services performed on an outpatient basis.“What we increasingly understand is the relationship between patient experience and patient outcomes,” said Chris Branner, MD, MPH, Speciality Medical Director, Urgent Care Services, Atrium Health. “Medallia helps to give real-time feedback in color, text, and graphs about what our patients are telling us about their experiences in our urgent cares. Without Medallia we would continue to look at patient experience through a backwards-facing lens.”Ambulatory care is one of healthcare’s fastest-growing segments with projected revenue to reach $36 billion by 2023. Medallia’s Ambulat
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