Medallia Named a Leader in Report for Customer Feedback Management Platforms
Medallia, Inc. (MDLA)
Last medallia, inc. earnings: 3/12 04:06 pm
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Source: Business Wire
Medallia Experience Cloud receives one of the highest scores in strategy and market presence categories. SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience, today announced it has been recognized as a Leader in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021. This year's report evaluated 12 service providers based on 33 criteria.Medallia was among the highest scoring vendors in the strategy category, receiving the highest scores possible in execution and delivery on roadmap, product vision and strategy, enterprise strategy, partner strategy, and services strategy criteria. The report notes that, “Medallia leads in engaging stakeholders at all levels...”Engaging everyone from the frontline to the C-Suite is an essential component of Medallia’s strategy for driving a culture of customer-centricity across an organization. Medallia is also built to capture 100% of customer interactions and translate th
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