Two Healthcare Industry Veterans Join Medallia to Lead Healthcare Employee and Patient Experience
Medallia, Inc. (MDLA)
Last medallia, inc. earnings: 3/12 04:06 pm
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Source: Business Wire
New solutions principals to help healthcare organizations elevate team member and patient experience outcomes SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Toni Land, former chief patient experience officer of Medical Center Health System and Kristi Roe, a seasoned healthcare experience leader who has held senior roles at Press Ganey and Novant Health, both joined Medallia as solutions principals for the company’s healthcare business.Ms. Land has been a nurse for over 32 years and has extensive experience leading patient experience teams and initiatives. She was the first experience officer for several organizations and helped create their patient experience departments and establish strategic plans and goals. Her scope of work has included patient experience, quality, safety, infection prevention and performance improvement. She has helped healthcare organizations exceed their year-over-year patient ex
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