How manufacturers make it impossible to repair your gadgets [CBS News]
Microsoft Corporation (MSFT)
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Source: CBS News
Electronics makers this week are unveiling a slew of consumer gadgets designed to make life cleaner, safer, more comfortable, more entertaining and even more eco-friendly. But there's a downside, say consumer advocates: Most of the products are challenging, if not impossible, for most people to fix, and are likely to last just a few years before becoming e-waste."When you see a project demoed, you don't think about its lifecycle — you don't think about what happens when the software updates stop coming," said Nathan Proctor, director of the Right to Repair Campaign for U.S. PIRG, a public-interest research group.That practice not only trashes the planet but costs consumers big bucks, according to PIRG. Americans waste $40 billion each year from not being able to repair products, the group noted in areport"It's getting harder for people to buy things that are repairable. The problem is getting worse, much worse," said Gay Gordon-Byrne, executive director of the Repair Association, a
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