PG&E Enhances Website and Customer Notifications to Provide More Timely, Detailed and Accurate Information During Public Safety Power Shutoffs This Wildfire Season
Pacific Gas & Electric Co. (PCG)
Last pacific gas & electric co. earnings: 5/1 08:21 am
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Source: Business Wire
Information will be available in 13 languages; outage maps upgraded to show impacted areas more clearly SAN FRANCISCO--(BUSINESS WIRE)--As part of its ongoing commitment to keep customers and the communities it serves safe and informed, Pacific Gas and Electric Company (PG&E) announced an improved emergency website and redesigned customer notifications for Public Safety Power Shutoff (PSPS) events this wildfire season.Website ImprovementsWhen PG&E calls a PSPS event due to extreme weather conditions, customers visiting pge.com will be directed to the "Safety & Alert Center” website which will provide more detailed and accurate information as much as two days before the shutoff.The new emergency website was designed with a mobile-first approach to optimize the experience on mobile devices.The new site is cloud based for improved scalability to handle high traffic levels.The new site is currently available in six languages other than English with more coming.The new site is also ADA-
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