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Stock impact report

ePlus Expands Managed Services Portfolio to Include Service Desk Offering

ePlus inc. (PLUS) 
Last eplus inc. earnings: 2/5 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: eplus.com/investors
Company Research Source: GlobeNewswire
HERNDON, Va., June 17, 2019 (GLOBE NEWSWIRE) -- ePlus inc. (NASDAQ NGS: PLUS – news) today announced the launch of its Service Desk offering, further extending its Managed Services capabilities with a multi-functional, integrated, global solution.  ePlus Service Desk uses ITIL-based methodologies in call flow and problem management to bring process efficiencies and productivity improvements to customers.  Work is performed remotely from one or more of ePlus’ U.S.-based Service Desk locations, and includes desk-side staff augmentation as an optional value add. The Service Desk offering seamlessly integrates with ePlus’ wide portfolio of services and helps organizations achieve: Secure level one and level two technical supportExpedient issue resolution through 24/7/365 support from 100% U.S.-based ePlus facilitiesAn elevated customer experience through dedicated Customer Success Managers, efficient onboarding, and Service Business ReviewsSimplified management and visibility through Show less Read more
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