Why It's Hard To Get Angry at Amazon [Forbes]
Rite Aid Corporation (RAD)
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Source: Forbes
Why It's Hard To Get Angry at Amazon Outraged attractive Indian female employee talking by phone, arguing with client or customer, actively gesticulating, businesswoman having serious conversation on smartphone, solve business problem Getty Bad customer service is a common bane of our time. Despite the hoopla put out by virtually every company about how much they care about you, including the protestations about how "your call is very important to us," more and more people see through it. Roll-your-eyes annoyance, resentment, and even anger are feelings most of us experience regularly in encounters with many of our goods and services providers. You're at CVS or Rite Aid looking for an item. There is no nearby clerk to ask, and when you find the item, the price tag is missing or wrongly placed. You're at Home Depot or Lowe's looking for curtain rods. Every length except the one you need is in stock. At the supermarket, the cashier for the line you're standing in is in a bad mood and he
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