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Stock impact report

Ecommerce Has An Overconfidence Problem: Why Execs Should Take Note [Forbes]

Riskified Ltd. Class A Ordinary Shares (RSKD) 
Company Research Source: Forbes
More than a fifth of US consumers fell victim to some form of online shopping fraud last year, according to anextensive surveyWhy should eCommerce executives take note? Fraud has a dramatic impact on retailers’ bottom line, with merchants having lost between 5% and 10% of their eCommerce revenue to fraud in 2020, according to our survey. Some fraud prevention methods exacerbate the problem by adding friction to the online shopping experience, and the rift it can cause between retailers and shoppers piles on additional costs. And the problem is only getting worse: an overwhelming majority of retailers reported fraud attempts increasing dramatically since the start of the pandemic, and they expect them to continue escalating in 2021.To understand current perceptions of eCommerce fraud threat, blame, and trust between merchants and shoppers, Riskified surveyed 4,000 consumers and 400 retailers across the US, UK, France, and Germany earlier this year. Over 55% of all retailers surveyed sa Show less Read more
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