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Stockreport

Ryanair Could Be In Big Trouble Over Its Cancelled Flights [Fortune]

RYANAIR HOLDINGS (RYAAY)  More Company Research Source: Fortune
US:NASDAQ Investor Relations: investor.ryanair.com
PDF Ryanair has until the end of this afternoon—U.K. time—to explain to hundreds of thousands of its passengers how it will reroute their journeys and pay expenses after it cancelled their flights. The Ireland-based budget airline has been cancelling as many as 50 flights a day due to errors it made in planning pilots' holidays, affecting more than 700,000 passengers' travel plans . The U.K.'s Civil Aviation Authority (CAA) reckons Ryanair has been misleading its passengers about their rights following the cancellations, particularly their rights to be rerouted and to get assistance from the airline, including for expenses, meals, and hotel rooms. The CAA wrote to Ryanair on Wednesday and, dissatisfied with the airline's response and the emails it has been sending customers, again on Thursday . The regulator wants Ryanair to issue a press release, linked to from the top of its website, that explains how it will re-route passengers on other airlines, reimburse passengers [Read more]

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