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Stockreport

They've Got Your Back: Meet American's System Customer Service Managers [Yahoo! Finance]

American Airlines Group, Inc. (AAL)  More Company Research Source: Yahoo! Finance
Last american airlines group, inc. earnings: 4/30 07:30 am Check Earnings Report
US:NASDAQ Investor Relations: americanairlines.gcs-web.com/investor-relations
Day and night, rain or shine, American's team of system customer service managers (SCSM) has a sharp focus on our customers, helping to ensure their journeys go smoothly. Though they're based at American's Integrated Operations Center (IOC) in Fort Worth, Texas, the SCSMs have their eye on every customer, looking for operational solutions to get customers on their way. Daniel Schiff, the IOC's Senior Manager of Network Ops Strategy, recently sat down with System Customer Service Manager Kim Burrell for a discussion about their roles at the IOC. Daniel: Let's start with the basics: what is American's Integrated Operations Center? Kim: We call it the IOC, and it's the nerve center of our airline. In this large facility, more than 20 workgroups - and 1,700 team members - come together to help run our airline 24 hours a day, seven days a week, 365 days a year. We work collaboratively to solve challenges that come our way, from weather to anything else. Daniel: Our strategy is our [Read more]
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Stockreport

They've Got Your Back: Meet American's System Customer Service Managers [Yahoo! Finance]

American Airlines Group, Inc.  (AAL) 
More Company Research Source: Yahoo! Finance
Last american airlines group, inc. earnings: 4/30 07:30 am Check Earnings Report
US:NASDAQ Investor Relations: americanairlines.gcs-web.com/investor-relations
Day and night, rain or shine, American's team of system customer service managers (SCSM) has a sharp focus on our customers, helping to ensure their journeys go smoothly. Though they're based at American's Integrated Operations Center (IOC) in Fort Worth, Texas, the SCSMs have their eye on every customer, looking for operational solutions to get customers on their way. Daniel Schiff, the IOC's Senior Manager of Network Ops Strategy, recently sat down with System Customer Service Manager Kim Burrell for a discussion about their roles at the IOC. Daniel: Let's start with the basics: what is American's Integrated Operations Center? Kim: We call it the IOC, and it's the nerve center of our airline. In this large facility, more than 20 workgroups - and 1,700 team members - come together to help run our airline 24 hours a day, seven days a week, 365 days a year. We work collaboratively to solve challenges that come our way, from weather to anything else. Daniel: Our strategy is our [Read more]
IMPACT SNAPSHOT
EVENT TIME:
AAL
Last Price
Price Change
Price Change %
Volume Shares
Max Up
Max Down
Volume Ratio
%
Don't Miss Out On The Next BIG Stock Move
Performance comparison Updated
EVENT DAY
Stock performance from the time of news release until the following 4pm ET market close
LAST PRICE AT
NEWS EVENT
SINCE EVENT
Multi-day stock performance from the time of the news release
LAST PRICE
VWAP
High:
MAX UP
High:
Low:
MAX DOWN
Low:
%
 POST NEWS RANGE
%
PRICE CHANGE
PRICE CHANGE PERCENTAGE
S&P 500 (SPX)
%
 VOLUME RATIO
%
VOLUME (SHARES)
TICKS
AVG SHARES PER TRADE
EVENT DAY
Event Day Chart will not be displayed beyond 90-day period of the event
PERFORMANCE SINCE EVENT
TIME AND VELOCITY ANALYSIS