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Stockreport

What Every Business Can Learn From American Airlines’ New Customer Experience Board [Forbes]

American Airlines Group, Inc. (AAL)  More Company Research Source: Forbes
Last american airlines group, inc. earnings: 4/30 07:30 am Check Earnings Report
US:NASDAQ Investor Relations: americanairlines.gcs-web.com/investor-relations
ones that consistently deliver a predictable positive experience. That's especially true in the airline industry, where every touchpoint, from booking a trip to baggage claim, can shape how passengers feel. That's why American Airlines' latest move to elevate the customer/passenger experience is such an important endeavor. American Airlines recently announced the formation of its Customer Experience Advisory Board , led by AA's chief customer officer, Heather Garboden. CX is now in the C-suite, with a new board that includes leaders from prominent brands such as Disney, Four Seasons, Marriott, Walmart and others. These are brands that have a reputation for knowing how to design and meet customer expectations. Bringing in CX perspectives from other brands outside the airline industry is a smart and progressive move by American. When companies look outside their industry to learn how to create the best customer experience, they are moving from a goal of being best-in-class to achievin [Read more]
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Stockreport

What Every Business Can Learn From American Airlines’ New Customer Experience Board [Forbes]

American Airlines Group, Inc.  (AAL) 
More Company Research Source: Forbes
Last american airlines group, inc. earnings: 4/30 07:30 am Check Earnings Report
US:NASDAQ Investor Relations: americanairlines.gcs-web.com/investor-relations
ones that consistently deliver a predictable positive experience. That's especially true in the airline industry, where every touchpoint, from booking a trip to baggage claim, can shape how passengers feel. That's why American Airlines' latest move to elevate the customer/passenger experience is such an important endeavor. American Airlines recently announced the formation of its Customer Experience Advisory Board , led by AA's chief customer officer, Heather Garboden. CX is now in the C-suite, with a new board that includes leaders from prominent brands such as Disney, Four Seasons, Marriott, Walmart and others. These are brands that have a reputation for knowing how to design and meet customer expectations. Bringing in CX perspectives from other brands outside the airline industry is a smart and progressive move by American. When companies look outside their industry to learn how to create the best customer experience, they are moving from a goal of being best-in-class to achievin [Read more]
IMPACT SNAPSHOT
EVENT TIME:
AAL
Last Price
Price Change
Price Change %
Volume Shares
Max Up
Max Down
Volume Ratio
%
Don't Miss Out On The Next BIG Stock Move
Performance comparison Updated
EVENT DAY
Stock performance from the time of news release until the following 4pm ET market close
LAST PRICE AT
NEWS EVENT
SINCE EVENT
Multi-day stock performance from the time of the news release
LAST PRICE
VWAP
High:
MAX UP
High:
Low:
MAX DOWN
Low:
%
 POST NEWS RANGE
%
PRICE CHANGE
PRICE CHANGE PERCENTAGE
S&P 500 (SPX)
%
 VOLUME RATIO
%
VOLUME (SHARES)
TICKS
AVG SHARES PER TRADE
EVENT DAY
Event Day Chart will not be displayed beyond 90-day period of the event
PERFORMANCE SINCE EVENT
TIME AND VELOCITY ANALYSIS