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Customer Journey Mapping Software Market to Grow from USD 1.2 Billion in 2024 to USD 3.5 Billion by 2033, Registering a Strong CAGR of 15.4% - Market Research Intellect [Yahoo! Finance]
Last hubspot, inc. earnings: 2/12 04:11 pm
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US:NYSE Investor Relations: ir.hubspot.com
Organizations are rapidly adopting data-driven tools to understand customer behavior, personalize interactions, and improve engagement across digital and physical touchpoints. Rising adoption of AI, analytics, and omnichannel strategies, along with growing competition and the need for customer retention, is further accelerating demand for advanced customer journey mapping solutions worldwide. LEWES, Del. Dec. 26, 2025 /PRNewswire/ -- The customer journey mapping software market demonstrated strong growth momentum with a valuation of USD 1.2 billion in 2024, reflecting rising enterprise investments in customer experience technologies. Supported by rapid digital transformation and increasing adoption of analytics-driven decision-making, the market is projected to reach USD 3.5 billion by 2033. This expansion represents a robust CAGR of 15.4% during the 2026–2033 forecast period, highlighting sustained demand across retail, BFSI, healthcare, and IT-driven service industries. Download
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