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Centric Selects Prodapt to Accelerate Customer Acquisition & Transform Customer Experience [Yahoo! Finance]
Last liberty global ltd. - class a common shares earnings: 11/7 04:15 pm
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DALLAS, March 20, 2024 BUSINESS WIRE )--Centric Infrastructure Group, LLC (Centric), a leading Texas-based natural gas distributor and fiber optic telecommunications service provider, has partnered with Prodapt to transform its customer experience. This collaboration underscores Centric's dedication to delivering exceptional customer service. Leveraging Prodapt's expertise and innovative solutions, Centric is committed to enhancing its customer experience, improving its benchmarks for satisfaction and operational efficiency within the industry. In response to the growing demand in the Fiber to the Home/Business (FTTH/B) segment, Centric recognizes the need for agile solutions amidst complex software licensing cycles and fragmented business processes. Prodapt will introduce a flexible, cloud native, digital BSS platform integrating best-of-breed components from Salesforce and Aria to expedite service delivery and streamline business operations. "We selected Prodapt based on thei
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