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Nextep Secures Second Consecutive ClearlyRated Best of HR Services Award [Yahoo! Finance]
Last paychex, inc. earnings: 3/25 08:15 am
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US:NASDAQ Investor Relations: investor.paychex.com
for the second consecutive year for providing superior service to their clients. ClearlyRated's Best of HR Services® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. Nextep's NPS is an impressive 56% higher than the industry average. The company received satisfaction scores of 9 or 10 out of 10 from 73.4% of its clients - greatly exceeding the industry average of 55%. "Either you're a client-focused organization, or you're not, and at Nextep, it's in our DNA," said Brian Fayak, President and CEO of Nextep. "It's our collective responsibility to enhance people's lives by empowering small businesses, and I am so proud of our team and their continued commitment to providing industry-leading customer service." Nextep's client-first approach is deeply ingrained in its culture and is a major differentiator in the Professional Employer Organization (PEO) space. Their award-winning team provides the expert guidance
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