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Ericsson (ERIC) Subsidiary Vonage Enhances Voice Communication [Yahoo! Finance]
Last qualcomm incorporated earnings: 4/29 04:01 pm
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US:NASDAQ Investor Relations: qualcomm.com/info/investor-relations
Voice communication plays a crucial role in businesses, particularly in the customer support domain. However, in a busy contact center environment, maintaining top-notch audio quality is challenging due to a multitude of reasons, such as background voices, fan sounds, acoustic echo and more. Lack of communication clarity during inbound calls can severely impact the productivity of agents, delay issue resolutions and negatively affect business prospects. Vonage Enhance Noise Cancellation effectively addresses these issues. Leveraging machine learning capability, it effectively mitigates disruptive background noises and voices, speeding up the issue resolution time. Vonage's noise cancellation embedded with Krisp's voice AI technology ensures clear communication regardless of the environment on either side. To avail these advanced features, users simply have to click add the noise canceling feature on their VCC dashboard. The solution boosts call recording capability and captures c
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