Appliance Recycling Centers of America Announces New Business Unit - Customer Connexx Contact Center
APPLIANCE RECYCLING CENTERS (ARCI)
US:NASDAQ Investor Relations:
arcainc.com/investors
Company Research
Source: PR Newswire
MINNEAPOLIS, Jan. 10, 2017 /PRNewswire/ -- Appliance Recycling Centers of America, Inc. (NASDAQ: ARCI), a leading provider of appliance recycling and retailing services, has announced a new business unit – Customer Connexx – an ARCA customer-care and contact center – opened in November 2016. Customer Connexx is a wholly-owned subsidiary of ARCA, Inc. ARCA's new contact center, located in Las Vegas, NV, supports scheduling and customer service for its current utility programs and other standalone ventures. The contact center seats 90 agents, with room for future growth. Customer Connexx provides a full suite of services, including inbound and outbound customer calls, chat, email, IVR solutions, and many other state-of-the-art call center capabilities.JP Harper, ARCA Inc. Chief Operating Officer and Senior Vice President, states "This is a huge accomplishment for ARCA and represents a large step forward for us in terms of our abilities to provide a world-class cus
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