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0 0.00187768240343348 0.00214592274678107 0.000268240343347586 -0.00563304721030045 -0.00429184549356214 -0.00402360515021455 -0.0048283261802575
Stock impact report

OracleVoice: How A Huge Utility Is Innovating With Chatbots For Better Customer Connections [Forbes]

Exelon Corporation (EXC) 
Last exelon corporation earnings: 2/11 06:50 am Check Earnings Report
US:NYSE Investor Relations: exeloncorp.com/investor-relations
Company Research Source: Forbes
Oracle Voice Simplify IT, Drive Innovation Chris Murphy , Oracle Exelon, the US’s largest utility company by customer count, has created a chatbot that will soon let customers text a question like: “When’s my power bill due?” Or, they’ll be able to use Facebook Messenger to ask: “When are the lights coming back on?” Exelon has built a working prototype of the chatbot, which relies on natural language processing and artificial intelligence to understand conversations and provide clear answers. Exelon plans to launch it soon, allowing customers to use a variety of messaging platforms and digital assistants to ask billing and outage questions. The Fortune 100 company works across the energy industry in generation, sales, and transmission. With six utilities including Atlantic City Electric, BGE, ComEd,  Delmarva, PECO and  Pepco, Exelon has the delivers electricity and natural gas to about 10 million Show less Read more
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