Google Fixes ‘Creepy’ Docs Problem But Spying Fears Persist [Fortune]
Alphabet Inc. - Class C Capital Stock (GOOG)
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Source: Fortune
A glitch in the popular Google Docs service resulted in users getting locked out of their documents on Tuesday because, according to a message, they had violated the company’s terms of service. The issue has now been fixed, but the incident is raising some uncomfortable questions for Google. The glitch gained widespread attention yesterday when Rachael Bale, a National Geographic journalist, tweeted that Google had “frozen” her document while she was writing a story about wildlife crime. Others also claimed to be abruptly cut off from Google Docs, which provides a suite of services similar to Microsoft Office. The incidents amounted created inconvenience as many users rely on the cloud-based Google Docs to access information about both their personal and professional lives. In response, a Google employee explained in an online forum that “a code push … incorrectly flagged a small percentage of Google Docs as abusive, which caused those documents to be automatic
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