Verint Automation Changes How Customer Engagement Industry Thinks about Quality Management
Verint Systems Inc. (VRNT)
Last verint systems inc. earnings: 3/31 04:05 pm
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Source: Business Wire
New Solution Automates Scoring of Up to 100 Percent of Agent Calls, Ensuring Modern, Employee Empowering and Cost-Effective Quality Management MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® Systems Inc. (Nasdaq: VRNT) today announced the release of its new Automated Quality Management™ (AQM) solution, an integrated component of its market leading workforce optimization suite that can automate the entire quality management (QM) process, from scoring evaluations to assigning coaching. Verint has remained a market leader in the QM space, and based on the company’s extensive experience—combined with its advanced artificial intelligence and analytics offerings—is setting a new standard in automation. The new solution offers contact centers a significant leap forward with consistent and always-calibrated automated scoring of up to 100 percent of calls, a new level of employee performance transpare
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News
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- Verint AI-Powered Platform Secures Top Honor for "Best Use of AI" at 2024 CX AwardsBusiness Wire
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VRNT
Earnings
- 3/27/24 - Beat
VRNT
Sec Filings
- 4/16/24 - Form 4
- 4/16/24 - Form 4
- 4/16/24 - Form 4
- VRNT's page on the SEC website