GetFeedback from SurveyMonkey Adds New Listening, Analysis, and Automation Features to Simplify Customer Experience
SVMK INC COMMON (SVMK)
Last svmk inc common earnings: 2/13 04:02 pm
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Source: GlobeNewswire
SAN MATEO, Calif., April 28, 2021 (GLOBE NEWSWIRE) -- SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today announced new product features within its multichannel customer experience (CX) platform, GetFeedback. The powerful new innovations enable customers to collect feedback in even more places like ATMs and high-security websites, and share that feedback with their teams in workplace apps like Slack. With GetFeedback, an organization at any level of CX maturity can easily leverage AI-powered analytics to quickly uncover impactful insights and utilize these insights to create better customer experiences. Customers like Carrefour, Honeywell, KLM Royal Dutch Airlines, and Onlia already use GetFeedback to excel at customer experience in a world of rapid change. “As a new player in the digital insurance market, it’s important for us to have a 360° view of our customers,” said Anouk van de Larr, customer e
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