Managers Are Biased Against AI-Powered Coaches, Until They Meet Them, New Study Reveals [Forbes]
Last svmk, inc earnings: 2/13 04:02 pm
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Managers Are Biased Against AI-Powered Coaches, Until They Meet Them, New Study Reveals Managers Are Biased Against AI-Powered Coaches, Until They Meet Them, New Study Reveals Kevin Kruse Contributor Opinions expressed by Forbes Contributors are their own. Tweet This Managers are biased against AI-powered coaches, until they actually work with them. Getty As if unconscious bias against gender and race wasn’t bad enough, there is a new bias to consider: bias against AI-powered “robots”. Advances in AI have brought conversational agents into our homes (e.g., Alexa, Siri) and now they are entering into our workplaces in the form of intelligent agents. Informally known as “chatbots”, a new generation of technology companies are applying conversational interfaces to a host of problems. For example, Talla offers AI-powered agents to support customer service representatives. Jane.ai offers a chatbot to handle repetitive requests to HR. When it comes to leadership development, we know that
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SVMK
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