Teladoc Health Ranks First in Customer Satisfaction in Inaugural J.D. Power Telehealth Study
Teladoc Health, Inc. (TDOC)
Last teladoc health, inc. earnings: 4/29 04:05 pm
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Source: GlobeNewswire
PURCHASE, NY, Nov. 06, 2019 (GLOBE NEWSWIRE) -- Teladoc Health (NYSE: TDOC), the global leader in virtual care, has received the highest rating by consumers in the Direct-to-Consumer segment in J.D. Power’s inaugural 2019 U.S. Telehealth Satisfaction Study. Leading to this accomplishment were the company’s top marks in customer service. With a score of 870, nearly 20 points above the category average, Teladoc received the highest rating and outperformed all other direct-to-consumer providers in the study. “We are honored to receive the #1 ranking in this first J.D. Power independent study of consumers’ satisfaction with their telemedicine providers, as it affirms how much our customers value the Teladoc experience, which pairs quality care with the highest level of customer service,” said Stephany Verstraete, chief engagement officer, Teladoc Health. “This accomplishment is a true reflection of our values and sets a new standard in virtually delivering the best in patient satisfac
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