Spain's telecom operators to observe siesta truce for commercial calls [Reuters]
Telefonica SA (TEF)
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Source: Reuters
The new code of ethics signed by telecom operators, including Telefonica (TEF.MC) , Vodafone (VOD.L) and Orange (ORAN.PA) , which updates a 2010 version, said all operators are committed to give clients time to rest by not placing commercial calls between 3 p.m. and 4 p.m. Spaniards traditionally lunch between 2 p.m. and 3 p.m. They also intend to delay to 10 a.m, from 9 a.m., the starting time to call potential clients with new offers. The measure will be in place from January 2022 at the latest, according to a joint statement signed by the five main telecom operators of the country, and will be open to others. "We telecommunication operators all through the years have adapted our actions to consumers' habits," said Jean-Francois Fallacher, chief executive of the local unit of Orange, in the statement. Spanish operators - squeezed by years of vanishing margins and high costs as they race to provide a new generation of mobile services - have engaged in aggressive campaigns
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