T-Mobile Achieves Record Customer Care Results, Hosts ‘TEX Talks’ to Spread Its Revolutionary Care Model
T-Mobile US, Inc. (TMUS)
Last t-mobile us, inc. earnings: 2/6 04:01 pm
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Source: Business Wire
With customer satisfaction scores hitting all-time highs, the Un-carrier is pulling back the curtain on their Team of Experts model, hosting a TEX Talks event for other companies to join the customer care revolution What’s the news: T-Mobile Team of Experts is a hit. Since it launched nationwide two months ago, customer satisfaction scores (NPS) have hit all-time highs. So, the Un-carrier is hosting an event Oct 24-25 to help others adopt Team of Experts. Why it matters: Team of Experts delivers better care for customers, better jobs for employees and better returns for shareholders. More brands should do it, the results speak for themselves. Who it’s for: Everyone who’s had to talk to a robot or shout “representative” to get help. So, yea, basically everyone. BELLEVUE, Wash.--(BUSINESS WIRE)-- Two months ago, T-Mobile (NASDAQ: TMUS) la
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News
- T-Mobile Delivers Industry-Leading Customer, Service Revenue and Profitability Growth in Q1 2024, and Raises 2024 GuidanceBusiness Wire
- T-Mobile and EQT Announce Joint Venture to Acquire Lumos and Build Out the Un-carrier's First Fiber Footprint [Yahoo! Finance]Yahoo! Finance
- How To Earn $500 A Month From T-Mobile US Stock Ahead Of Q1 Earnings Report [Yahoo! Finance]Yahoo! Finance
- T-Mobile and EQT Announce Joint Venture to Acquire Lumos and Build Out the Un-carrier's First Fiber FootprintPR Newswire
- T-Mobile and EQT Announce Joint Venture to Acquire Lumos and Build Out the Un-carrier's First Fiber FootprintPR Newswire
TMUS
Earnings
- 1/25/24 - Miss
TMUS
Sec Filings
- 4/23/24 - Form 4
- 4/18/24 - Form 4
- 4/16/24 - Form 4
- TMUS's page on the SEC website